Our Employment Support Services is an Individualized services and supports that help people maintain paid employment in community businesses/settings. Employment support services occur in integrated community settings.
Microenterprise business: A commercial business with five or fewer employees, including the owner(s) of the business.
Eligibility
To be eligible for employment support services, a person must both:
Receive BI, CAC, CADI or DD waiver services. Have employment support service as an assessed need in their coordinated services and supports plan (CSSP). Employment support services consist of both job support services and self-employment/microenterprise support services.
Job support services that require direct contact
Covered job support services that require direct contact with the person may include:
- Job analysis
- Job re-design
- Coaching and supporting acceptable workplace self-care, proper dress, personal hygiene and grooming
- Job training and coaching to strengthen and maintain necessary work skills, behaviors and coworker relationships
- Job-related counseling and support, including help understanding earned wages and impact on benefits
- Training and coaching the person on job-related transportation
- Progress review and reporting meetings
- In-service transportation.
Job support services does not require direct contact
Covered job support services that do not require direct contact with the person may include:
- Arrangement for adaptive accommodations (e.g., modified work tasks or responsibilities, flexible schedules, telecommuting, etc.)
- Arrangement for assistive technology (e.g., ergonomic workstations, magnifiers, speech-to-text or text-to-speech software, captioning, audio or visual cueing, etc.)
- Advocacy, negotiation and liaison communication with the employer
- Development and strengthening natural work supports
- Research and coordination for job-related transportation
- Working with the employer to design and implement set schedules for ongoing follow-up support, job coach sharing, fading out and monitoring
- Formation of skilled, job-specific, work crews and job enclaves for group employment support service arrangements
- Data collection, documentation and progress reports on a person’s work performance
- Benefit(s) fact gathering, review and analysis to determine how a change in circumstances will affect benefits.
Self-employment and microenterprise business support services
Requires direct contact
Our Covered self-employment and microenterprise business support services that require direct contact with the person may include:
- Training, coaching and support services for helping with effective day-to-day operations of all aspects of the business (i.e., marketing, sales, production, order fulfillment, customer service, business technology, bookkeeping, file record maintenance, purchasing, inventory control, financial management, accounting, timely tax reporting and legal compliance)
- Help with identifying other needed external business resources and services to assist with the continued development and support of the business enterprise
- Ongoing analysis and consultation to identify needed supports
- Design and implementation of set schedules for ongoing, follow-up support
- Business-related counseling and support, including help understanding earned wages and impact on benefits.
Does not require direct contact
Our Covered self-employment and microenterprise business support services that do not require direct contact with the person may include benefit(s)
- Fact gathering,
- Review and analysis to determine how a change in a person’s circumstances will affect benefits.
